Business services are a subset of economic services, and they support the business goals of a company. Like economic services, they are the responsibility of businesses to create service systems that deliver value to customers. Businesses can be service providers or service consumers. However, there are some differences between the two. In this article, you’ll learn more about business services as an industry and its career options.
Business services are a subset of economic services
Business services are intangible goods and services provided by companies and organizations to their consumers. They include marketing, customer service, and organization. Companies perform these services for a variety of reasons. While the services are not standardized, they are essential to the operation of many industries.
They support a company’s business goals
Business services provide support to a company’s business objectives and goals. They connect a company with its customers and require expertise and specialized labor. These services can fall into several categories and are subdivided into many sub-categories.
They are a career path
A career in business services is a great option for people who want a career that allows them to be flexible and creative. This career field has an abundance of job opportunities for both individuals and companies. From a customer service representative to a Human resources manager, there are countless ways to advance in this industry. From an entry-level position as a sales representative to a management position as a senior management consultant, business services offer an excellent career growth opportunity. In fact, in 2019, business services employed 9.3 million people. One third of all business services employees were employed in information technology or related fields.
They are an industry with a wide range of specialties
The Business Services industry is a diverse one with a variety of specialties. Today, many of the traditional business services are now available through outsourcing, making them cheaper and of higher quality. Some of these services include staffing, payroll, direct mail, shipping, and printing. Other services that fall under this umbrella include marketing, production, and convenience. Even larger companies rely on business services to help them get things done.
They require a high level of skills
The execution of customer service demands a high level of skills. Whether you are working as a customer service representative, a customer relationship manager, or an implementation specialist, your entire team should be committed to putting the customer first. Customer service is an essential part of business, and companies that value this attribute will ensure their employees have the skills and the freedom to apply them.